University of St. Thomas

Director of Advancement Services

University Advancement


The University of St. Thomas (www.stthom.edu), a private Catholic university, located in Houston, Texas, the nation’s fourth largest city, committed to the liberal arts and to the religious and intellectual tradition of Catholic higher education, is seeking a Director of Advancement Services. This position will report directly to the Chief Development Officer.

Position Summary

The Director of Advancement Services is responsible for the day-to-day operations and manages all aspects of the Advancement Services team within the Office of University Advancement (UA). Position oversees the University’s development and alumni database, prospect management, information and support services for UA. The Director will enhance development operations to assure best practices and high standards of quality, efficiency, accuracy, transparency, and confidentiality around the handling donor information, reporting, acknowledgements, and procedures related to all major, capital and annual fundraising campaigns. The Director also supervises prospect management and supports the expansion of the donor pipeline to meet revenue goals and enhance annual and major gift philanthropic support to the University of St. Thomas.


Essential Duties and Responsibilities:

Provide leadership for the Advancement Services team who is responsible for biographical records management; gift records management; monthly reporting; annual fundraising/campaign reporting and tracking; event mailing list creation and tracking; event database entry and management; prospect research and management; gift processing and acknowledgment; and departmental budget management.
Set metrics, goals, and track progress for Advancement Services; create and/or update policies and procedures with respect to the overall responsibilities of Advancement Services.
Serve as a liaison to advancement constituents as well as other departments on campus, such as Finance, the Business Office and IT.
Monitor the day-to-day operation of the database to ensure all fundraising technologies and systems are regularly reviewed for efficiency and efficacy; strategically support the department’s overall goals; and assist in determining who requires access to various databases/tools.
Create and implement prospect management strategy and protocol and interact with Development Officers regarding the tracking and reporting of major gift activity.
Serve as departmental expert on fund creation, fund structure and management; provide oversight of the production of annual stewardship reports for donors on the impact of their gifts in collaboration with the stewardship team.
Supervise the processing and acknowledging of gifts, pledges, pledge payments, matching claims, tribute gifts, and other contributions with consideration to timeliness and efficiency of processing; manage reconciliation of restricted/unrestricted funds between University Advancement and Finance, ensuring reporting and recording practices are in compliance with audit principles.
Serve as department expert on fundraising technologies such as CRMs, special event software programs, giving day platforms and online gift processing systems.
Oversee quality control of all information and communication conveyed from Advancement Services, including financial reports, budgets, receipts, tributes, letters, and lists.
Responsible for assisting with high-level reporting to University boards, councils, and volunteers, including oversight of the research and tracking needs of the Nominating Committee.
Address “critical needs” that occur on a short notice and require immediate action and able to resource needs quickly and effectively within team members.
Serve as an active member of the University Advancement leadership team; and attend meetings and events as appropriate.
Education Requirements:

A bachelor’s degree from an accredited institution of higher education required.


Experience Requirements:

Candidate should have at least six years of advancement services experience
Three years of direct supervisory experience supervising multiple employees.
Experience should include development research, gift processing, information and fund management and major campaign support.
Ability to build strong collaborative relationships internally with Advancement staff and externally with volunteers and vendors.
Interpersonal skills to work effectively with University leadership, prospects, benefactors, volunteers and the public.
Strong analytical capabilities, including ability to evaluate complex prospect-related information, including demographics, financial information, etc. as well as the ability to translate/transmit that information to staff and fundraising volunteers.
Experience interacting with internal and external volunteers and staff in rating and screening prospective donors.
Knowledge of donor and constituent management database systems and the ability to work effectively with system administrators or programmers.
Outstanding desktop computer skills, especially with database tools; emphasis on streamlined presentations.
Advanced proficiency using Microsoft Word, Excel, and PowerPoint.
Exceptional writing and oral communication skills, including demonstrated success at communicating technical information to lay audiences.
The University of St. Thomas is an Equal Opportunity Employer


For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.